SHIPPING POLICIES
Shipping Policy
Thank you for shopping with luxe! We strive to get your order to you as quickly and safely as possible. Please take a moment to read our shipping policy below for information on our shipping processes, rates, and more.
1. Order Processing Time
- Order Processing Time: All orders are processed within 2-3 business days. Please note that processing times may vary during peak seasons or promotions.
- Business Days: Orders are processed Monday through Friday, excluding weekends and holidays. Orders placed after [1:59 will be processed the following business day.
2. Shipping Rates & Delivery Times
We offer several shipping options to meet your needs. Shipping rates and delivery times are calculated based on your delivery address at checkout.
- Standard Shipping: Estimated delivery time: [5]–[7] business days.
3. Domestic Shipping
- We currently ship to all [Country] addresses.
- For orders within united states, standard shipping typically takes [4-5] business days depending on your location.
4. International Shipping
- We offer international shipping.
- International shipping times vary based on the destination. Delivery may take [5-7] business days, and you may be subject to customs delays.
- Duties and Taxes: Customers are responsible for any import duties, taxes, or customs fees that may be applied upon delivery.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can track your shipment. Please allow 24 hours for tracking information to update after you receive your tracking email.
7. Shipping Issues
- Missing or Lost Packages: If your package is lost or delayed, please contact us at [support email] as soon as possible. We will assist you in resolving the issue.
- Incorrect Address: Please double-check the shipping address before confirming your order. We are not responsible for packages that are undeliverable due to incorrect address information.
8. Order Modifications or Cancellations
- Orders can be modified or canceled within [24] hours after purchase. After this window, we cannot make any changes to your order.
9. Returns & Exchanges
For information on returns and exchanges, please visit our [Returns & Exchanges Policy] page.
Contact Us
If you have any questions regarding shipping or need assistance, feel free to reach out to us:
Email: luxebrand2024@gmail.com
Business Hours: [24 hours]